FreedomCore Pilates (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, use our website, schedule classes, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing/billing address
Emergency contact information
Birthdate (if required for waivers)
Account & Booking Information
Class reservations
Attendance history
Membership details
Payment preferences (e.g., saved cards through our secure processor)
Payment Information
We do not store full credit card numbers. All payment data is processed securely through our third-party payment processor.
Health & Safety Information
Health notes or injuries you voluntarily disclose for class safety
Signed liability waivers
Automatically Collected Information (Website/App)
IP address
Browser type
Device information
Cookies or usage data
How We Use Your Information
We use your information to:
Provide and manage class bookings and memberships
Communicate schedule updates, reminders, and studio announcements
Process payments and prevent fraudulent activity
Improve our classes, services, and customer experience
Ensure safety during participation
Comply with legal or insurance requirements
We do not sell your personal information.
How We Share Your Information
We may share information with:
Service Providers
Scheduling and membership software
Payment processors
Email or SMS communication platforms
These providers are contractually obligated to keep your information secure.
Legal Requirements
We may disclose information if required by law, subpoena, or to protect the rights and safety of clients, staff, or the studio.
Data Security
We use industry-standard physical, digital, and administrative safeguards to protect your data, including encrypted payment processing and controlled access to client information.
While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.
Your Choices & Rights
You may:
Update your contact or account information at any time
Opt out of marketing emails or texts
Request deletion of your account (subject to legal retention requirements)
Request a copy of the personal data we have on file
To make a privacy request, contact us using the information below.
Retention of Information
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain studio records.
Children’s Privacy
Our services are not directed toward children under 16. We do not knowingly collect information from children without parental consent.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
FreedomCore Pilates
3140 N Glassford Hill Rd Suite 101 Prescott Valley, AZ 86314
studio@freedomcorepilates.com
928-821-5927
www.freedomcore.com
Last Updated November 17,2025
